IMPORTANT NOTICE REGARDING CLIENT PRIVACY
Maintaining your trust and confidence is a high priority. That is why we at Phelan Financial Solutions want you to understand how we protect your privacy when we collect and use information about you, and the steps that we take to safeguard that information.
Investment Advisers are required by law to inform their clients of their policies regarding privacy of client information. We are bound by professional standards of confidentiality that are even more stringent than those required by law. Federal law gives customers the right to limit some but not all sharing of personal information. It also requires us to tell you how we collect, share, and protect your personal information.
Phelan Financial Solutions has always taken great measures to protect and safeguard information we gather on our clients. As a financial company, we can choose if or how we share your personal information. Please read this notice carefully to understand what we do.
Types of Information Collected
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms, such as your name, address, phone number, Social Security Number, date of birth, account numbers, tax documents, other investments, and net worth; and
- Information about your transactions with us or with your custodian(s), such as buys, sells, gains, losses, fees, and/or holdings. Such information may be obtained from paper statements or via electronic download directly from your custodian.
Phelan Financial Solutions web servers may collect domain names and/or IP addresses of users to measure what pages and features are accessed by our visitors. This information helps us administer the site, improve content and gather broad demographic information for aggregate use.
Phelan Financial Solutions may use “cookies” or similar files or scripts throughout its website to enhance your convenience in using our websites, to improve search functionality or to hold information that you would otherwise need to re-key. “Cookies” are text files collected by a user’s web browser. If you do not wish to accept “cookies” from our website, you may configure your web browser so that it does not accept “cookies”; however, you may lose certain functions available on our website.
Use of Personal Information
We do not sell your personal information to anyone.
We do not disclose or share nonpublic personal information about you to third parties, unless one of the following limited exceptions applies or you have specifically asked us to do so:
- We disclose personal information to companies that help us process or service your transactions or account(s) (such as TD Ameritrade, or others, as applicable).
- We may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required or permitted under law, for example, to cooperate with regulators or law enforcement authorities.
Phelan Financial Solutions restricts access to your personal and account information to those employees who need to know that information in order to provide services to you. We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information.
Governing Law and Jurisdiction
This Policy, and Phelan Financial Solutions collection and use of customer information, shall be governed and interpreted in accordance with the laws of the United States and the State of Illinois. Any disputes arising out of this Policy shall be adjudicated in a court of competent jurisdiction in the State of Illinois.
Phelan Financial Solutions does not send emails to customers requesting billing, login or password information. If you receive an email purporting to be from Phelan Financial Solutions that asks you to provide personal or account information, or login and passwords, do not provide such information unless you have first verified that the website or email is from Phelan Financial Solutions Such emails may be fraudulent and used in connection with scams known as phishing. Phelan Financial Solutions asks that you report any suspicious emails or websites to Phelan Financial Solutions
Disposal of Information
Phelan Financial Solutions has taken steps to reasonably ensure that the privacy of your nonpublic personal information is maintained at all times, including in connection with the disposal of information that is no longer required to be maintained. Such steps shall include whenever possible, shredding paper documents and records prior to disposal, requiring off-site storage vendors to shred documents maintained in such locations prior to disposal, and erasing and/or obliterating any data contained on electronic media in such a manner that the information can no longer be read or reconstructed.
Contact and Modifying Personal Information
If you should ever decide to close your account(s) or become an inactive client, we will continue to adhere to the privacy policies and practices as described in this notice.
Should you have any questions about the privacy and protection of your records, please contact us and we will be happy to discuss this matter with you.
You may request copies of or have Phelan Financial Solutions make changes or corrections to personal information in Phelan Financial Solutions possession by contacting Phelan Financial Solutions at Marty@PhelanFinancialSolutions.com.
You may opt out of receiving further communications from us or others through any of the following methods:
- Send an email to Marty@PhelanFinancialSolutions.com
- Send a request by mail to: Phelan Financial Solutions, 1130 W. Lake Cook Rd, Suite 150, Buffalo Grove, Il 60089
- Phone: 773-719-3976 | Fax: 312-934-0147